Privacy Policy

Golden Triumph Hotel (“we”, “us”) operates this website and is responsible for the personal data you share with us through it. We are located at No 1, Ma'aji Watari Street, Off UDB Road, Hotoro GRA, Nasarawa, Kano 700282, Nigeria. For any privacy question, email inquiries@goldentriumphotel.com.

We only collect what you choose to send us through our forms:

• Room, table and event requests: your name, email address, phone number, dates, number of guests, your room, restaurant or venue preference, and any special requests you write.
• Contact messages: your name, email address, optional phone number, topic and message.
• Security data: your IP address and basic browser information, processed by our hosting provider to protect the site from spam and abuse.

Please don't include sensitive details (such as health information) in special requests unless it's needed for your stay — for example a dietary or accessibility need.

This website does not use advertising or analytics cookies. Our security provider may set a strictly necessary cookie to tell people and bots apart.

• To respond to your request, check availability and confirm your booking or enquiry.
• To contact you about that request by email, phone or WhatsApp.
• To keep the website secure and prevent fraud and spam.

Under the Nigeria Data Protection Act 2023, we rely on your consent (given when you submit a form), on taking steps at your request before entering into a contract with you, and on our legitimate interest in keeping the website secure. We never sell your personal data or use it for unrelated marketing.

If you choose to confirm on WhatsApp, your request is sent as a message from your own WhatsApp account to the hotel's WhatsApp number. That message is handled by WhatsApp (Meta) under its own terms and privacy policy. We also keep a copy of the request so our team can follow up.

• Cloudflare — website hosting and security.
• Resend — delivers form submissions and confirmation emails.
• Google Workspace — our hotel email inboxes.

These providers act on our instructions and may process data outside Nigeria (for example in the United States or European Union) under appropriate contractual safeguards.

We keep enquiries for up to 24 months after our last contact with you, and booking records for as long as required by Nigerian tax, accounting and hospitality regulations. We then delete them.

You may at any time ask us to:

• give you a copy of the personal data we hold about you;
• correct or delete it;
• restrict or object to how we use it, or withdraw your consent;
• send your data to you or another organisation in a portable format.

Email inquiries@goldentriumphotel.com and we'll respond within 30 days. If you're unhappy with our response, you can complain to the Nigeria Data Protection Commission (NDPC).

All data travels over encrypted connections (HTTPS). Access to our inboxes is limited to the staff who handle your request.

If we change this policy, we'll update this page and the “last updated” date above.